FAQs: Common Questions about IT Outsourcing Services

IT outsourcing companies have to answer multiple questions from clients to solve their concerns towards the services. As a leading outsourcing company in Vietnam, Spirit Labs understands your consideration when coming to choosing a software development team. Therefore, top questions often asked by potential clients for a corporation with an IT solution provider are listed below.

The Growth of IT Outsourcing

The market value and growth of IT outsourcing experienced significant rises in 2021, and this potential development will likely continue, bringing about a number of new developments in the sector until 2025.

Despite the COVID-19 pandemic, the budget clients spent on outsourcing will continue to climb by roughly 8 to 9 percent in comparison with those in 2020. IT outsourcing has the ability to significantly benefit enterprises in terms of company growth, customer experience, and competitive disruption by leveraging trends of digital transformation.

IT Outsourcing Industry Market Overview by Mordor Intelligence

Among the developed countries, the US is leading in the number of outsourced services in the world, with 68% of companies delegating their services. However, Because it is so expensive to recruit a qualified IT worker in these developed nations, there is a greater demand for people to relocate to less expensive nations.

IT Outsourcing Industry Market Overview by Mordor Intelligence

Due to their affordable labor and operating expenses, India and China are leading the outsourcing bandwagon, followed by Indonesia, Malaysia, Belarus, the Philippines, and Vietnam. Particularly in Vietnam, IT Outsourcing has grown and now generates $11.0 billion in sales (according to a report by the Vietnam Software and IT Services Association). In Tholon's list of the Top 50 Digital Nations, Vietnam was ranked 9th. With a reported $91.5 billion in ICT exports, the revenue from software exports is $3.5 billion. In 2022, this number is expected to increase even further.

Eastern and Western Europe have recently emerged as reliable outsourcing destinations, though these regions will continue to grow sustainably. Due to their cutting-edge technology and reliable infrastructure, a few additional Eastern European nations are quickly becoming popular locations for offshore IT solutions.

The IT outsourcing sector has a lot to offer with an extraordinary growth rate and potential given the current market's constant change. Since technology is the foundation of our improvements, IT Outsourcing will undoubtedly flourish your business. Because of this, outsourcing is a widely utilized strategy in IT problems solving. Outsourcing is a common strategy that enables any business, regardless of size, to integrate services and specialists into its infrastructure. Essentials like virtualization, BDR, cloud networks, and more are included in the aforementioned services. Businesses can also make use of the capabilities of qualified IT professionals. Gaining valuable IT services is crucial for efficiency. It allows a business to stay on the cutting edge of modern technology, while also keeping its data safe.

Positions of IT Outsourcing

The demand for software developers will increase overall, with the most in-demand positions being for Front End Developers, Back End Developers, Full Stack Developers, Mobile Developers, Testers, and UX/UI Developers. However, cloud computing, blockchain, and cybersecurity will be the most important technologies required in the industry in the near future.

• Cloud computing: Businesses globally invested around $175.8 billion on cloud computing infrastructure and services in 2018. As a result, there will be a growing need for cloud technology professionals.
• Blockchain: Although this technology has been present for some time, it was not until Bitcoin became the first cryptocurrency to use the blockchain as its foundation that the concept gained widespread notice.
• Cybersecurity: In today's digital age, hacking, cyberattacks, and data breaches are all too common. In reality, the number of connected IoT devices has increased by 9%, reaching a total of 12.3 billion worldwide.

The IT outsourcing sector has a lot to offer with an extraordinary growth rate and potential given the current market's constant change. Since technology is the foundation of our improvements, IT Outsourcing will undoubtedly flourish your business. Because of this, outsourcing is a widely utilized strategy in IT problems solving. 

Outsourcing is a common strategy that enables any business, regardless of size, to integrate services and specialists into its infrastructure. Essentials like virtualization, BDR, cloud networks, and more are included in the aforementioned services. Businesses can also make use of the capabilities of qualified IT professionals. Gaining valuable IT services is crucial for efficiency. It allows a business to stay on the cutting edge of modern technology, while also keeping its data safe.

IT outsourcing services are worth considering as the best option for cost-effective solutions and scalable ability while our clients can concentrate on business objectives to achieve successes.

Cost-effective Pricing

Recruiting a typical team in software development takes businesses a great deal of time and investment. To have a cost-effective solution, IT outsourcing services companies provide human resources management, from recruitment, infrastructure, to insurance and bonuses. Therefore, businesses can focus on the success of product outcomes.

Scalable Solutions

Scalable solutions embrace the businesses at any stage of the working process. Whether it is a long-term or short-term project, scaling up and reconfiguring is always possible to fully support your business and to make "scalability" a stated criteria for your project decisions.

Diverse Expertise

A pool of specific expertise is offered to leverage your in-house resources. Each of them is experienced in different categories and technologies to assist in breaking down your requirements and generate an effective execution plan for your business growth by improving the operational efficiency, whose tasks you are out of your abilities.

Up-to-date Technical Advancements

Technical resources from IT outsourcing companies always keep on leveling up their knowledge and skill set as they have to deal with different scales and diverse types of projects. IT outsourcing companies have more access to resources and training to keep them current on IT trends, threats, and practices. Therefore, by choosing IT outsourcing services, you are able to access top-notch advancements to solve multiple new problems.

Read more to understand Why you should choose Spirit Labs for IT Outsourcing Services: https://spiritlabs.co/blog/it-outsourcing-services 

This is the most common question in terms of human resources for the project. Following audits, market research and some advanced analysis tailored to the product, we come to the consultation for the number of talents participating in. Specific requirements of the projects including delivery time, team configuration, tech stack contribute to the conclusion of specialists involved. For example, to generate a NFT Marketplace, you need a minimum of 2 human sources including Front-end Developer and UI/UX Designer to start the project.

We provide a list of available talents to our customers to generate a detailed examination of all the profiles. Then, clients set up meetings with the chosen candidates to evaluate their possibility for the project.

In case our clients are in need of a specific expert or a technology, we support resorting recruitment at multi stages or deliver training courses to meet your requirements.
 

There are necessary steps included in the recruitment process: 

• CV Screening – we analyze and evaluate candidates’ expertise.
• Technical interview – we exam talent’s values, experiences, vision, expectations and English-language competence.
• Interview with the CEO.

Our team of talents are always available with the specialization in different fields. They are constantly developing the knowledge and skill set with training courses and internal workshops to maintain the up-to-date technologies to provide you the best services.

At the stage of operation, requirements and expectations are clarified not only your goals, but also how skilled our specialists need to be. Since, we will set up meetings to unify the briefs for both sides, if there are more specific nuances such as particular processes, workflows, management systems, etc. This initial training does not take time, and helps avoid misunderstandings in the future. Moreover, in case the selected experts need to develop their skills and knowledge, training courses and coaching activities are always deliverable by Spirit Labs to adapt new technologies to your product issues.

Spirit Labs adapts Agile methodology in ways we maintain good communication with clients. We acknowledge the importance of issues, timing and scalable changes in the project delivery. Good command on both sides creates a great outcome while also being cost-effective for the project. 

After defining your requirements and designing an executive plan, we set up regular meetings to provide you a clear understanding of the current state of the project and problems happening. Together, we can figure out solutions, ideas and next steps for the product. This ensures that your feedback on the project is timely consulted and responded to create an outstanding product in great shape of front-end and back-end advancement.

To provide our clients with the best IT outsourcing services, the operations are clarified with the 5-step process after signing the document of nondisclosure agreement (NDA)

1. Product Research: An engagement team of project managers and team members work together to clarify every single aspect of your project.
2. Product Conceptualization: ​We leverage techniques of user stories and visualize them to bring our clients closer to their ideas.
3. Development Build-out: We adapt Agile practices or Scrum methodologies to structure our development team process for a well-built product.
4. Product Launch: We accompany our clients at every stage of the launching process to ensure every feature on account of the product is totally under control.
5. Product Maintenance & Growth: Beside the warranty period, we offer the maintenance services to our clients to run the system with no downtime.  

There are multiple factors to decide the final cost of the product. The price is affected by your specific requirements such as time size, technical complexity and time delivery. Other factors that our clients also have to take into consideration are market factors, software security and maintenance. 
 

Usually, the charge is priced on the higher side because of the different technicalities involved, which includes the following: 

• Project Management
• UI/UX Design
• Front-end Development
• Back-end Development
• Business Analysis
• QA/QC

The most frequently asked questions about IT outsourcing companies are noted with the goal to assist our clients estimate the cost and time for your next product by working with a team of technical specialists. However, every category has different taste and demand, so there are still concerns that we are glad to break it down for you. 

CONTACT US for more consultation and let us be your next IT outsourcing services company: https://spiritlabs.co/contact-us

REFERENCES:

• Article: 34 THE MOST COMMON QUESTIONS ASKED BY A POTENTIAL CLIENT
• Blog: IT Outsourcing Industry: Overview, Forecasts and Upcoming Trends 2022 – 2025